Warranty: 1 Year
BenQ 5J.J8C05.001 Philips Replacement Lamp
Compatible with these Projector Part Numbers: 5J.J8C05.001, 5J.J8C05001, 5JJ8C05.001, 5JJ8C05001
Model Numbers: SH963, SH963, SH963 (Lamp #1), SH963 (Lamp #1), SU964, SU964, TH963, TH963, TH963 (Lamp #1), TH963 (Lamp #1)
- Most items ship from Southern California.
- We ship most orders with in 1-2 business days after receiving your order. Occasionally some items are unavailable and may be back ordered. If we are out of an item when we receive your order, we usually have it available within just a few days.
In the unlikely event that we cannot get the item within a few days, we will notify you via email or phone with the specific information.
- We do not process or ship orders on weekends or holidays.
- All orders from Alaska, Hawaii, and Canada may not be delivered on time, and additional shipping charges may be applied.
Please contact us in advance for additional charges to the these locations.
2023 Holiday Shipping Schedule
New Years Holiday (Observed)
Orders received after 3:00PM on Friday December 30th through Monday January 2nd 2023 will ship Tuesday January 3rd 2023 and possibly Wednesday January 4th 2023 depending on the volume of orders. We will be closed Monday January 2nd in observance of the New Years Holiday.
Orders received after 3:00PM on Friday February 17th through Monday February 20th will ship on Tuesday February 21st. We will be closed Monday February 20th in observance of President's Day.
Orders received after 3:00PM on Friday May 26th through Monday May 29th will ship on Tuesday, May 30th. We will be closed Monday May 29th in observance of Memorial Day.
Orders received after 3:00PM on Monday July 3rd will ship on Wednesday July 5th. We will be closed July 4th in observance of Independence Day.
Orders received after 3:00PM on Friday September 1st through Monday September 4th will ship on Tuesday September 5th. We will be closed Monday September 4th in observance of Labor Day.
Orders received after 3:00PM on Wednesday November 22nd through Sunday November 26th will ship the following Monday November 27th and possibly Tuesday November 28th depending on the volume of orders. We will be closed Thursday November 23rd and Friday November 24th in observance of the Thanksgiving Holiday.
Orders received after 12:00PM on Friday December 22nd through Monday December 25th will ship Tuesday December 26th and possibly Wednesday December 27th depending on the volume of orders. We will be closed December 25th in observance of the Christmas Holiday.
|Shipping Method and Rates
Shipping Method (Most Products):
FedEx Ground: expected delivery in 3-7 business days not including the day the order ships.
USPS Priority Mail: expected delivery 1-3 business days not including the day the order ships.
FedEx 3 Day: expected delivery in 3 business days not including the day the order ships.
FedEx 2 Day: expected delivery in 2 business days not including the day the order ships.
FedEx Standard Overnight: expected delivery in 1 business day not including the day the order ships
- Shipping Method (TV and Projector Bulbs and Modules):
Economy: expected delivery in 1-7 business days not including the day the order ships. These items also have a 24-48 hour lead time before they ship.
Expedited: expected delivery in 2-3 business days not including the day the order ships. These items also have a 24-48 hour lead time before they ship.
Shipping Rates: may vary depending on product weight/quantity and your location.
Note: Please note that special shipping or handling charges may apply for oversized or heavy packages, and for orders shipping to Alaska, Hawaii, and Canada. One of our agents will notify you by e-mail or phone of any additional charges before processing the order.
|Shipping and Sales Exceptions:
We cannot sell or ship Green Energy Lighting brand Mercury containing lamps in the States of Massachusetts,Maine and Vermont.
We cannot sell or ship Green Energy Lighting brand Fluorescent lamps into State of Washington. Alternate brands will be substituted.
|Free Shipping Offers
|When offered, "Free Shipping" method will be Ground Shipping by the carrier of our choosing.
If one or more items are unable to be shipped the "Free Shipping" offer may be void. This determination will be at our discretion and you will be notified.
There are no rain checks or deferrals. Some items are exempt from the "Free Shipping" offer; these include HID Ballasts, BT56 size Metal Halide bulbs, 4ft linear fluorescent tubes, 4ft LED linear tubes, 4ft LED shop lights and all Ultragrow HID and T5 fixtures.
|Return & Exchange Policy
What if I received the wrong product?
What should I do if I ordered something wrong?
What should I do if I received damaged products?
Will my return shipping charges be reimbursed?