All merchandise shipped in error by us will be corrected at our expense.
If you are returning an item that is shipped in error by us, RMA (RETURN MERCHANDISE AUTHORIZATION) number must be requested within 14 days from date of invoice. NO RETURNS ARE ACCEPTED WITHOUT RMA NUMBER.
All merchandise ordered in error by customer must be returned freight prepaid.
RMA (RETURN MERCHANDISE AUTHORIZATION) number must be requested within 14 days from date of invoice. NO RETURNS ARE ACCEPTED WITHOUT AN RMA NUMBER.
Your credit card account will be credited for the price of the product minus 10% restocking fee as soon as the returned product is inspected found to be in sellable condition. (Note: Shipping charges are not refundable.)
When requesting an exchange, we cannot guarantee that the replacement item(s) you wish to receive will be available at the time your request is processed. We highly recommend that you simply return the item(s) you wish to exchange and place a new order for the replacement item(s) on Bulbstock.com
All products must be returned in new, re-saleable condition in the original boxes
Depends, if the reason for the return is our error (shipped wrong product; product not in satisfactory condition; etc.), a prepaid UPS label will be provided to you via fax or First Class Mail in order to return the product that was shipped in error. If the reason for the return is initiated by the customer, (ordered wrong product; changed mind; etc.) the customer is responsible for the return shipping charges and these charges are not reimbursable.
What if I received the wrong product?
